Patient Satisfaction Survey

At the end of this anonymous survey you will be taken to a page where you can enter to win a $50.00 Essence MediSpa LLC gift certificate. Your name will not be attached to your survey unless you want to fill it in the comments section below.

Date of Visit:

We would like input about your experience at FirstCare, so we can better serve you in the future. Please select the response below that best describes your visit:

Here is our survey:

Courtesy and helpfulness of front desk:
Excellent Good Fair Poor N/A

Waiting time before being seen:
Excellent Good Fair Poor N/A

Cleanliness of facility:
Excellent Good Fair Poor N/A

Medical staff courtesy / professionalism:
Excellent Good Fair Poor N/A

Amount of time in exam room:
Excellent Good Fair Poor N/A

Amount of time provider spent with you:
Excellent Good Fair Poor N/A

Communication of follow up care:
Excellent Good Fair Poor N/A

Convenience of our office hours:
Excellent Good Fair Poor N/A

Overall experience:
Excellent Good Fair Poor N/A

Would you recommend FirstCare to your friends and family? Yes No

Comments:

CALL US TO ORDER A CORONAVIRUS TEST IF YOU HAVE SUMPTOMS OR YOU FEEL YOU WERE EXPOSED TO CORONA VIRUS....TELEMEDICINE AT FIRSTCARE...Call for a "home visit" with one of our providers...AVERAGE WAIT TIME TO SEE A PROVIDER AT OUR OFFICE IS 8 MINUTES AND YOU CAN WAIT IN YOUR VEHICLE... At FirstCare we understand that patients are concerned about exposure to other patients. We currently are limiting the number of patients in our office and use a pager system so patients can wait in their vehicles. We also have urgent care appointments available and patients can call to get on the queue before they arrive. We are using extra caution to prevent spread of illness among our patients. If you are not sure what to do please call your primary provider or FirstCare Medical Center. Also follow us on Facebook for updates.